AI Agent Active — 24/7

AI Support
Agent.

Omnichannel AI assistant for BlackDigital Electronics. Answers customer queries via text chat and live voice calls — around the clock.

Text Chat

Ask about products, orders, or returns — get instant AI-powered answers.

<2s response10 msg / session

Voice Call

Call our AI agent for a live voice conversation. No menus, no hold.

Call AI Agent
Vapi + Deepgram STT/TTSTranscribed & logged

How it works

01

Customer Reaches Out

Via text chat widget or phone call to the dedicated number.

02

AI Processes Query

Gemini Flash analyzes the query against the knowledge base in under 2 seconds.

03

Logged to Dashboard

Every interaction is recorded with source, question, AI response, and status.

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